Continuity mistake: When "Mulva" is giving Jerry a neck massage, check out the bathroom door in the background. It keeps changing from open to closed.
Continuity mistake: At the beginning of the episode, the bag on the counter keeps moving and disappearing, and reappearing.
Answer: The name is Delores. He shouts that name at the end of the episode. Then in a later episode, "The Foundation", he runs into her. And he repeatedly calls her Delores.