Continuity mistake: When the man from the hand modeling agency is talking to George about Ray, he lifts up his right arm to make a claw with his hand, and as he does so he has his left arm holding up his right. After a cut, the man's left arm is suddenly hanging down, no longer supporting the other arm. (00:16:05)
Answer: The name is Delores. He shouts that name at the end of the episode. Then in a later episode, "The Foundation", he runs into her. And he repeatedly calls her Delores.