Question: After John releases the hostages, we see the woman Rosa go to a police car. When she is asked to comment on John, she calls him a good man and then starts talking in Spanish. I can catch that she calls someone crazy, but I can't understand any of the rest. What is it that she's saying?
Question: When John Q and his wife were in the meeting discussing the surgery, Rebecca Payne mentions that they had a little over $1,000 in savings. At the beginning of the movie, his wife's car was repossessed because he couldn't make the payments. Why didn't they use the money in the savings to pay for the car loan to avoid repossession?
Answer: Using the $1000 would only delay their car being repossessed, and they may be much further behind than that in their payments. In that case, their savings would be completely depleted and they'd still have no car.
Answer: She says, "John Q is a good man. He is unlike the other jerk that hits his wife in the face."