The Office

Customer Loyalty - S9-E12

Continuity mistake: At the end of the episode, we are shown a video of Dwight getting splashed with the milkshake from the point of view of the guys in the car. But it splashes differently the two times we see it. The first time it hits his lower body, and on the video, it hits him in his upper body.

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Knever

Michael’s incompetency

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Quotes

Michael Scott: This is an environment of welcoming, and you should just get the hell outta here.

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Mistakes

In 2-13 "The Secret" Pam and Jim are talking about how Jim used to have a crush on Pam when she first started here. This implies that Jim was working here when Pam was hired. However, in this episode Pam says that when Jim first started working there she said, "Enjoy this moment, because you're never going to go back to this time before you met your desk-mate, Dwight." These two scenes contradict each other.

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Trivia

Creed Bratton plays the voice of the Industrial Coal Mine Shaft employee that Michael talks to on the phone when he's trying to come up with some surprise for the staff.

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