Deliberate mistake: When Basil is arguing with Polly and eventually decides to call O'Reilly, he trips over the gnome. However when we see Basil come out from behind the desk, he takes the gnome out of a side gap in the desk, perfectly out of reach of Basil tripping over it.
Continuity mistake: Towards the end of the episode, a couple of scenes before Mr Stubbs arrives, we see Basil start up the tape player prior to hiding in the kitchen. The garden gnome on the desk is right next to the tape player at this point. When Sybil turns the tape off the player has rotated 45 degrees or so (despite nobody else having come into reception in the intervening time) and the gnome is now further along the desk towards the camera as we look on the wide shot. The gnome in the next shot is seen beside the checking-in book when Basil wanders out of and back into the office a couple of scenes later, yet when Mr Stubbs is asking about the lintel for the new door shortly after that and we see Sybil writing in the book, the gnome has moved out of shot altogether.
Add timeNeil Jones
Revealing mistake: In the scene where Polly brings Mr O'Reilly a cup of tea, it is obvious on several occasions that there is nothing at all in the cup. Not only does he hold it in such a way that you can see inside, but when Basil snatches it away nothing spills out.
Add timeDavid Mercier
Continuity mistake: After hitting O'Reilly, Sybil goes to the desk and grabs the phone. In the first shot, Sybil grabs the phone with her right hand, she puts it next to her ear and then put her left hand on the microphone. She turns her back to Basil and O'Reilly. In the next shot, the phone has not been put next to the ear yet, while Sybil's left hand is not on the microphone but on the cable.
Revealing mistake: In the part where John Cleese is smacking Manuel's head against the place where the dining room doors are supposed to be, you can see very that Manuel is kicking the wall right when his head is supposed to hit it, creating the sound of his head hitting the wall. Check it out because it's very obvious and hard to miss.