Operator: I have an emergency phone call from Mrs. Aurora Greenway in Houston, Texas for Mrs. Emma Horton.
Sam Burns: Oh no.
Emma Horton: No, she always does this when the lines busy. It's fine.
Operator: Will you release?
Sam Burns: Oh, uh, of course, operator... uh... it's all right... we were just talking.
Emma Horton: You don't know how lucky you are, you know. Everybody wants to go to Des Moines. People come from all over the world just to get one look at Des Moines before they die.
Dr. Maise: We do more and more on an outpatient basis. We shouldn't need to take her back, unless the illness escalates.
Aurora Greenway: But you're not telling me anything.
Dr. Maise: What are you confused about?
Aurora Greenway: How is she?
Dr. Maise: I tell people to hope for the best and prepare for the worst.
Aurora Greenway: And they let you get away with that?
Aurora Greenway: It's past ten. My daughter is in pain. I don't understand why she has to have this pain. All she has to do is hold out until ten, and IT'S past ten! My daughter is in pain, can't you understand that! give MY daughter THE shot.