Bernard: Excuse me. Are we on a coffee break?
Kid Elf: We don't drink coffee.
Bernard: Then I guess THE break is over! Back to work. Thanks.
Mr. Whittle: Good God, your weight! What happened?
Scott Calvin: Bee sting. Evidently I'm allergic. It almost killed me. But, the guy at the emergency room said that eventually the swelling will go down. I hope.
Charlie: Dad?
Scott Calvin: What is it, Charlie?
Charlie: Maybe you better leave some milk and cookies out, just in case. Okay?
Scott Calvin: Great. I'll just go pre-heat the oven.
Charlie: And don't forget the fire extinguisher.
Scott Calvin: Good night, Charlie.
Charlie: You said you believe in Santa Claus, right, Dad?
Scott Calvin: I did? I do.
Charlie: Whoa, how did you do that? How did that feel, Dad?
Scott Calvin: It felt like "America's Most Wanted."
E.L.F.S. Leader: We're your worst nightmare. Elves with attitude.
Laura: Here's Neil's mother's number.
Scott Calvin: 1-800-SPANK-ME? I know that number.
Answer: The elf on top probably ignored him as he was in no position to answer him. The elves seem to have a stratified society [i.e. some make toys, Judy provides food/beverage, some do security etc.] so it was most likely his job just to punch in the code so the sleigh would descend. With Bernard being the head elf, and probably the most knowledgeable on all things Santa related, he would be in the best position to talk to Scott and answer all of his questions.
Invader_Gir