Question: This is a two-part question. 1. In one of the episodes, Mrs. Slocombe tells a customer they're not allowed to give a customer their name. 2. If none of the sales staff are allowed to give a customer their name, then why do they constantly address each other in front of customers?
lionhead
3rd Jan 2026
Answer: I think they aren't supposed to disclose their first name. Last name is allowed.
lionhead