Corrected entry: After Cujo kills his owner, the friend comes to check on him. After finding the owner, the guy picks up the phone, the dog attacks, and the phone falls, off the hook, and isn't replaced. Later the phone rings, but with those kind of phones, if one was off the hook the whole house would be off the hook, so no incoming call could be received.
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Correction: Cujo doesn't kill his owner first, Cujo kills his owner's friend at the friend's house. The phone that is off the hook is not the phone that is shown ringing later in the movie.