Corrected entry: Seven of Nine says that she was assimilated 18 years before. No one from the Alpha Quadrant knew about the Borg at that time.
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Correction: There were rumors about them. That's why her parents set out to try and find them and learn about them.
Greg Dwyer
The El-Aurian refugees rescued in "Generations" were refugees from the Borg assimilating their world. Even for a race of listeners, some of them presumably spoke about what happened in the 80 years before the Enterprise-D encountered the Borg at J-25. It just wasn't given much importance at the time given that it was a very long way from Federation space. The Hansens dig out these old forgotten reports and decided to investigate.