Factual error: Late in the film, Susan is wearing rubber aquatic shoes. She goes to her quarters to retrieve the data and decides to electrocute the shark that attacks her. She takes off her rubber wetsuit and stands on it on the metal table to insulate her from the current so she doesn't get electrocuted herself. But, isn't she already insulated by the rubber on the bottom of her shoes? Was this just a reason to get her to take her clothes off?
Character mistake: When a helicopter winch operator tries to get the gurney with injured Jim inside the helicopter, he doesn't have any gloves on. No wonder his hand gets injured when the cable breaks loose.
Answer: They viewed her as a villain because it was her research that backfired and caused all of the chaos, even though none of it was intentional and it was a mistake. But audiences can be ruthless and unforgiving at times. However, the ending did feel like a cheap cop-out that created more plot holes. And many do feel she should have survived and completed her character arc. I don't know why they never offered the ending as a bonus feature on the DVD, but fans started a petition on the Change site calling for Warner to release the original ending. Thomas Jane is on board as well, as he's promoting it on his Instagram account. So that's probably the best way to get Warner's attention if you want to see the original ending.