Factual error: When Sloane is talking to Emily on the telephone, Sloane's phone emits a call waiting beep and the camera focuses on the phone's screen. There are two factual errors here: 1) The phone icon for "Line 1" near the top right hand corner of the phone display is in the "on-hook" position indicating that there is no call in place. 2) The call information is displayed incorrectly. It is obvious that this is a Cisco XML card with the text entered.