The Last Day - S3-E6
Continuity mistake: When Kryten packs his spare heads away, he places the first one in the case with his left hand. In the next shot it has moved to his right hand. (00:03:50)
The Last Day - S3-E6
Continuity mistake: When Kryten takes the invitation from the skutter, he picks it up with his right hand. In the next shot it has jumped to his left hand. (00:10:20)
Answer: It's Queen Victoria, someone any Englishman would recognize, and needed no introduction.