Continuity mistake: When Neo is out on the scaffolding and loses his phone, the first shot down is of an empty street, in the shot of the phone falling the street is filled with people and a big parade, then it cuts to a wider shot and the people have vanished again. (00:15:55)
The Matrix (1999)
Plot summary
Directed by: Lana Wachowski, Lilly Wachowski
Starring: Keanu Reeves, Laurence Fishburne, Hugo Weaving, Joe Pantoliano, Carrie-Anne Moss, Gloria Foster
Thomas A. Anderson is a man living a double life. One, working for a highly respectable software company. Two, a hacker under the alias "Neo." The Matrix follows the progression of Neo going from regular guy to being exposed to the Real World. The revelation comes in that the world Neo thought was real was actually The Matrix, a computer program developed by machines in order to use human beings as batteries. Neo is thought by Morpheus - a person Neo has been desperately trying to find in the "real world" - how to control the Matrix. Morpheus feels Neo is the chosen one, the one who will set everyone free from the Matrix. Neo, along with everyone else involved in these missions, are constantly being pursued by Agents, sentient programs whose job it is to isolate those who hack into the Matrix and remove them.
Trivia: It's been said that Neo is an anagram for "one". I think it's more important to realise that Neo means "new". His real name is Thomas Anderson. He is called Thomas at the beginning of the movie, when he doubts the truth -- that the world as he knows it is not real. Thomas is the "doubting" disciple in the Bible. Moreover, Anderson means "son of man". Hence, Neo Anderson is the New Son of Man. The biblical references go on and on... Trinity, Nebucadnezzar (the name of the ship -- in fact, the name plate on the ship makes reference to a verse in Mark chapter 3), Zion... So not only is Neo "the One", he has gone from being the doubter to the new son of man.
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Answer: He doesn't know that he's plugged into a giant computer and that most of humanity is a power source for robots. He's merely aware that there is something wrong with life in general, something odd that he can't quite explain.
Gary O'Reilly